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Right of recall

You have the right to withdraw from the contract within 14 days without any grounds.

The withdrawal period expires 14 days after the day when you or a third person appointed by you, who is not a carrier, physically received the goods.

To exercise the right of withdrawal, you must inform us through an unambiguous statement (for example, in writing, by mail, fax or e-mail) that you wish to cancel the agreement. To match the withdrawal deadline, it is enough to send your message about your implementation of the withdrawal right before the expiration of the withdrawal period.


If you cancel the agreement, you will receive all the payments that you have made up to this point, including shipping costs (except for any additional costs associated with your choice for a delivery method other than the cheapest standard shipping provided by us), and in any case not later than 14 days after we are informed of your decision to withdraw from the contract. We will pay you in the same form of payment as you made the initial transaction, unless you explicitly agreed otherwise; in any case, you will not be charged for such a refund. We have the right to wait with a refund until we receive the returned goods.

You must return the goods to us without any delay, but in any case, not later than 14 days after the day you notified us of the cancellation of the agreement. The right of withdrawal is valid if you return the goods before the expiry of the 14-day period.

Direct costs for returning goods are made at your expense.

You are responsible for the depreciation of goods as a result of the use of goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of goods.

Products that are sent sealed for hygienic and / or medical reasons can only be returned in their original packaging. If the packaging has been damaged by you, the products can not be returned.

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